Effective Date: 1/30/2025

Contact Information:

Couch Property Management

Address
2111 E Baseline Rd. Ste F2, Tempe, AZ 85283

Telephone
(480) 839-0918

Message
Contact Us

1. Introduction

Couch Property Management is committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with The Campaign Registry (TCR) requirements when you register and use our services to send and receive text messages.
The Couch Property Management will utilize SMS to send conversational messages n response to inquireries. The purpose of these messages is to respond to tenant inquieries.

2. Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy;
2. The collection, use, and retention of the data listed in this Privacy Policy.

By texting Couch Property Management at (480) 839-0918 you only agree to receive Conversational messages from Couch Property Management in reply to your inquiries. Reply STOP to opt-out; Reply HELP or INFO for support; Message & data rates may apply; Messaging frequency may vary. Visit Privacy Policy to see our privacy policy and Terms of Service for our Terms of Service.”

3. Information We Collect

We do not collect any information on our website.

• Personal Information: None.
• Usage Data: None.
• Technical Data: None

Some information which may include cookies, third party tracking technologies and logs, may automatically be collected when visiting our website.

4. How We Use Your Information

We use the information collected for the following purposes:

• Service Provision: To enable you to send and receive text messages via our platform to service your insurance policy with us.
• Compliance: To comply with TCR requirements and other legal obligations.
• Customer Support: To assist you with any inquiries or issues you may have with your insurance policy.
• Analytics: To analyze usage patterns and improve our services.

5. Information on the types of messages the recipient can expect to receive.

Replies to inquieries only

6. Information Sharing and Disclosure

We may share your information with the following parties:

• TCR: To fulfill regulatory requirements and ensure compliance.
• Legal Authorities: If required by law or to protect our legal rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. How Long We Store Personal Data

User data is neither collected nor stored.

9. Children

The minimum age to use our website is 16 years of age. We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer via mail, message or phone.

10. Your Rights

You have the following rights regarding your personal information:

• Access: To request access to the personal information we hold about you.
• Correction: To request correction of any inaccurate or incomplete information.
• Deletion: To request deletion of your personal information, subject to legal obligations.
• Opt-Out: To opt-out of receiving marketing communications from us text or reply STOP to (480) 839-0918. to stop receiving messages from Couch Property Management

To make use of your rights, please contact our privacy officer via mail, message or phone.

11. Standard messaging disclosures

By opting into SMS by initiating a conversation with us via SMS you are agreeing to receive SMS converational messages from Couch Property Management. This only includes conversational messages and replies to inquieries.

• Messaging frequency may vary.
• Message and data rates may apply.
• You can opt out at any time by not texting us or by Replying or texting "STOP" to (480) 839-0918, to stop receiving SMS messages from Couch Property Management
• For assistance, text "HELP", "INFO" to (480) 839-0918 or visit our Privacy Policy and Terms of Service.

12. How to Opt-Out of SMS, Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below: To stop receiving messages, stop texting us or reply with STOP to (480) 839-0918 at any time.

13. How to Opt-in

To OPT in, Initiate conversation with us through SMS messaging or Text JOIN to (480) 839-0918 at any time. Note:

• Message frequency varies.
• Include data rates notice: Message and data rates may
• For help, reply with HELP or INFO to (480) 839-0918
• Reply or Text STOP to (480) 839-0918 at any time, to Opt-out of receiving text messages.

12. How to Opt-Out of SMS, Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below: To opt out at any time, reply STOP to (480) 839-0918 at any time.

14. Changes to This Privacy Policy and Terms of Service

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via mail, message or phone.